Admittedly, I am a person that struggles with change. Sounds crazy, right? My problem isn't with the growth or change, its with getting used to the change. Humans are creatures of habit and as a concierge, a lot of what I do is managed by lists, staying organized and creating processes. Once a process has been created, if there are updates, it can be hard to get into the mode of adjusting to the change.
In the small business, its even harder to stay abreast of new systems and software because of non existent or understaffed IT departments. And in the world of the iPhone X, iPhone XS and iPhone WD40 (I know the WD40 doesn't exist. But it seems like we've had 4 new models in the last year), there's always something new and its hard to keep up.
A part of our services at The PaxRat Concierge is to consult and advise our clients on what systems are best for them, keeping them up to date on updates and expanding their current systems. We've even developed a CRM system customizable to a client's specific needs for reporting, tasks management and prospect management. Its our job to advise our clients on what's best for their business needs, even if its not the newest technology.
But, how do businesses keep up when they don't have time to research what's new, have a small budget and feel ill-equipped on exactly what's needed? I've compiled a list of options for you...
Whether you chose The PaxRat Concierge or not, we hope these tips are helpful. Much success and Happy New Year!
The Concierge Brandi Surratt
With nearly 10 years of experience in outsourcing management, Brandi has a proven track record with client success in HR functions, diversity, compliance and business operations. Her experience with Fortune 100 clients and beyond has helped her develop skills valuable to clients/companies of any size. She has now taken her skills to the small business market to help small businesses thrive with fewer resources.