We talked about how quickly things change in technology. I think its important to note how quickly things change in professional disciplines. Most corporations are constantly rolling out new trainings and procedures out to employees to ensure their staff is up to industry, company and departmental standards for their job. Even professionals like doctors, nurses, project managers and many other high skill professions are required to continue learning new practices, laws and techniques to sharpen their skill set. Agencies offering those certifications usually require that employees have CECs (Continuing Education Credits) in order to maintain active status. Those credits can usually be obtained by attending onsite training and more recently offering hybrid course online and in person. And there are SO many certifications out there to grab. The costs to continue learning can be expense, especially for the small business.
Continuing to evolve means continuing to learn. But how do you do that when you're short on time and money. Here's my attempt to help you navigate programs, companies and costs associated with furthering education to sharpen your skill set. When considering your field, whatever that may be, look for the following things:
There are so many options available with the gift that is the internet. Make the investment to perfect your craft at every stage of your career. Your clients will appreciate it and your rates may increase because of it!
Admittedly, I am a person that struggles with change. Sounds crazy, right? My problem isn't with the growth or change, its with getting used to the change. Humans are creatures of habit and as a concierge, a lot of what I do is managed by lists, staying organized and creating processes. Once a process has been created, if there are updates, it can be hard to get into the mode of adjusting to the change.
In the small business, its even harder to stay abreast of new systems and software because of non existent or understaffed IT departments. And in the world of the iPhone X, iPhone XS and iPhone WD40 (I know the WD40 doesn't exist. But it seems like we've had 4 new models in the last year), there's always something new and its hard to keep up.
A part of our services at The PaxRat Concierge is to consult and advise our clients on what systems are best for them, keeping them up to date on updates and expanding their current systems. We've even developed a CRM system customizable to a client's specific needs for reporting, tasks management and prospect management. Its our job to advise our clients on what's best for their business needs, even if its not the newest technology.
But, how do businesses keep up when they don't have time to research what's new, have a small budget and feel ill-equipped on exactly what's needed? I've compiled a list of options for you...
Whether you chose The PaxRat Concierge or not, we hope these tips are helpful. Much success and Happy New Year!
The Concierge Brandi Surratt
With nearly 10 years of experience in outsourcing management, Brandi has a proven track record with client success in HR functions, diversity, compliance and business operations. Her experience with Fortune 100 clients and beyond has helped her develop skills valuable to clients/companies of any size. She has now taken her skills to the small business market to help small businesses thrive with fewer resources.